Notation based on the Act on Specified Commercial Transactions
Disclosures required under Japan’s Act on Specified Commercial Transactions.
- Seller
- Vietnam Bussan Co., Ltd. (HD TELECOM)
- Responsible person
- Dương Anh Đức
- Address
- Century Bldg. 2F, 1-16-18 Hyakunincho, Shinjuku-ku, Tokyo 169-0073, Japan
- Phone
- 03-6789-8553 (09:00 – 18:00 (JST))
- support@hdtelecom.jp
- Telecom business registration no.
- A-06-22505
- Sale price
- As shown on each product page (Japanese consumption tax included).
- Additional charges
- Delivery, bank transfer and convenience-store payment fees, where applicable, are borne by the customer. Exact amounts are confirmed with your order.
- Payment methods
- Credit card (VISA / Mastercard / JCB / AMEX), PayPay, au PAY, convenience-store payment, bank transfer, PayPal.
- Payment timing
- Card and e-wallet payments are taken at the time of order. Bank transfer and convenience-store payments are due within 7 days of ordering.
- Delivery timing
- eSIM: QR code sent by email within minutes to a few hours of payment confirmation. Physical SIM and pocket WiFi: delivered within 1–3 business days inside Japan.
- Returns and cancellations
- Because of the nature of telecoms products, eSIMs whose QR code has been issued and SIMs that have been activated cannot be returned. If a product is defective through our fault, contact us within 7 days of receipt for an exchange or refund.